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ZIGAReal Estate Ltd
Your Privacy Matters

Privacy Policy

How ZIGA REAL ESTATE LTD collects, uses, and protects your personal data in accordance with UK GDPR.

Last updated: 7 September 2026

ZIGA REAL ESTATE LTD ("we", "us", "our", or "the Company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website or engage our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

ZIGA REAL ESTATE LTD is a limited company registered in England and Wales, with its registered office at 25 Criterium House, 19 Olympic Park Avenue, London, United Kingdom, E20 1NZ. We are the data controller responsible for your personal data within the meaning of the UK GDPR.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Identity data: Name, date of birth, and nationality.
  • Contact data: Email address, phone number, and postal address.
  • Property preference data: Desired location, budget range, number of bedrooms, and specific requirements.
  • Technical data: IP address, browser type, device information, and browsing actions (collected automatically via cookies).
  • Identification documents: Passport or driving licence for tenant referencing and Right to Rent checks.

3. How We Use Your Data

We process your personal data for the following lawful purposes:

  • To respond to enquiries and provide information about available rental properties.
  • To carry out tenant referencing, credit checks, and Right to Rent verification as required by UK law.
  • To prepare tenancy agreements and manage the landlord-tenant relationship.
  • To communicate with you about properties, services, and relevant updates.
  • To comply with our legal and regulatory obligations.

4. Legal Basis for Processing

Under the UK GDPR, our lawful bases for processing your personal data are:

  • Consent (Article 6(1)(a)): Where you have provided explicit consent, such as submitting a contact form.
  • Contract (Article 6(1)(b)): Where processing is necessary to take steps before entering into a tenancy agreement.
  • Legal obligation (Article 6(1)(c)): To comply with Right to Rent checks and other statutory requirements.
  • Legitimate interests (Article 6(1)(f)): For business operations, marketing, and website security.

5. Data Sharing

We may share your personal data with:

  • Landlords and property owners, for the purpose of arranging viewings and tenancies.
  • Referencing agencies, to conduct credit and background checks.
  • Professional advisors, including solicitors and accountants.
  • UK government bodies, where required by law (e.g., HMRC, immigration authorities).

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations. Tenant referencing data is typically retained for the duration of the tenancy plus six years for legal compliance, after which it is securely destroyed.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • The right to access your personal data.
  • The right to rectification of inaccurate data.
  • The right to erasure ("right to be forgotten").
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with the Information Commissioner's Office (ICO).

8. International Transfers

We do not transfer your personal data outside the United Kingdom. If this changes, we will ensure appropriate safeguards are in place in accordance with the UK GDPR.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction, including encryption, access controls, and regular security reviews.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

  • Company: ZIGA REAL ESTATE LTD
  • Address: 25 Criterium House, 19 Olympic Park Avenue, London, United Kingdom, E20 1NZ
  • Email: support@zigarealestate.co.uk
  • Phone: 0 7565 190458

You may also contact the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.